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Return Policy

RETURNS

We want you to love your Mama Chick items, but understand that sometimes items may need to be returned due to wrong sizing, color, etc. We accept returns of non-sale items within 15 days of your purchase if the item is in original condition (unworn and unwashed). Please note that all sales are final on sale items and items purchased using a discount codeIf your item qualifies for a return, please send the item with the original packing slip to:

The Mama Chick
11025 Westlake Dr 

Charlotte, North Carolina 28273

If you have lost your packing slip, please include a print out of your order confirmation.

Any claims for damaged or defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

As soon as your item is received we will issue you a code for the value of your original item to be used for store credit.  Customer is responsible for all shipping costs on returns. Please note that we do not offer exchanges at this time.

SALES

Due to the high volume of orders we get during sales, ALL SALES ARE FINAL ON SALE ITEMS and we are not be able to alter or cancel any orders after they have been placed. 

EXCHANGE RATE

All of our prices are in US dollars.